Privacy Policy for LiveHealth ePharma

Effective Date: 14/12/2023

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our online pharmacy platform.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

Name

Contact information (email address, phone number, address)

Date of birth

Medical history and prescription information

Payment information

1.2 Non-Personal Information

We may also collect non-personal information, including:

Browser type

IP address

Device information

Usage patterns

2. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling prescription orders

Providing customer support

Sending relevant updates, newsletters, and promotional materials

Improving our website and services

Complying with legal and regulatory requirements

3. Information Security

We employ robust security measures to protect your personal information. This includes encryption, access controls, and secure data storage.

4. Sharing Your Information

We may share your information with:

Licensed healthcare professionals to process prescriptions.

Trusted third-party service providers (e.g., payment processors, shipping companies)

Regulatory authorities as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our platform.

6. Your Choices and Rights

You have the right to:

Access, correct, or delete your personal information.

Opt-out of marketing communications.

Request information about our data practices

7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our platform with the effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us